1. Introduction and Data Controller
Welcome to duostackduel (www.duostackduel.com). We respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR), Dutch data protection laws, and applicable United States privacy regulations.
Company: Replay Games
Address: Morgensterstraat 26, 1505TB Zaandam
Phone: +31 639316234
Email: player@duostackduel.com
As the data controller, we determine the purposes and means of processing your personal information when you visit our website or purchase our digital two-player skill games and interactive online entertainment.
2. Age Restrictions and Minimum Age Threshold
Age Requirement: Users must be at least 18 years of age (or the age of legal majority in their respective jurisdiction) to register, access, or purchase digital products on www.duostackduel.com.
Minors Prohibited: We do not knowingly collect personal data from or direct our services to individuals under the age of 18. If we discover that a minor has submitted personal information or completed a transaction without authorized legal majority consent, we will promptly terminate the account and purge the associated data.
3. Information We Collect
We collect personal information necessary to facilitate digital transactions, deliver online game sessions, and maintain secure platform operations:
Account and Contact Data: Name, billing address, email address (player@duostackduel.com), and telephone number.
Transaction and Payment Data: Details regarding purchases of our digital mini-games. All payment processing is securely managed by our designated payment processor, Stripe. We do not store full credit card numbers or sensitive authentication data on our servers.
Technical and Usage Data: IP address, browser type, device information, and access timestamps collected automatically via standard server logs and analytical cookies.
4. Payment Processing via Stripe
Stripe Integration: To ensure secure financial transactions, payment details are collected and processed directly by Stripe. Stripe acts as an independent payment service provider and processes your financial data in accordance with its own privacy policies and international security standards.
Data Security: Transaction data transmitted to Stripe is protected using industry-standard encryption protocols.
5. Data Retention Period
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal, tax, and accounting obligations, and resolve legal disputes:
Transaction and Accounting Records: Financial transaction logs, invoices, and associated buyer data are retained for 7 years in accordance with Dutch and European fiscal statutory retention mandates.
Account and Inquiries Data: Customer support correspondence and active account profiles are retained for a period of 2 years following the last active user interaction, after which they are securely deleted or anonymized.
Technical Logs: Server logs and browser analytical data are retained for a maximum of 12 months before being permanently purged.
6. Mandatory Notice on Digital Content Delivery and Withdrawal Rights
Instant Digital Delivery: All products offered on www.duostackduel.com consist exclusively of digital content and online interactive mini-games delivered electronically.
Waiver of Withdrawal Rights: In strict compliance with European consumer rights directives, once digital delivery or access has commenced, the user expressly acknowledges and agrees that the digital content begins immediately upon payment processing, and the user permanently forfeits their 14-day right of withdrawal and cooling-off period. All completed digital purchases are final.
7. Your Data Protection Rights
Depending on your jurisdiction under EU GDPR or applicable U.S. state laws, you possess specific rights regarding your personal information:
Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of such data.
Right of Rectification: You may request the correction of inaccurate or incomplete personal information.
Right of Erasure: You may request the deletion of your personal data, subject to statutory retention obligations (such as tax compliance requirements).
Right to Object or Restrict: You may object to or request the restriction of specific data processing activities.
To exercise any of these rights, please contact us at player@duostackduel.com.